|100% Cotton Products|||||Free Delivery|||||14 Day No Quibble Returns|
All orders received by 1200 hrs Monday to Friday, but excluding any Public Holiday will be despatched on the same day.
We offer FREE delivery for all purchases
Small items will be sent via Royal Mail 1st class post and should normally arrive the next day.
Orders for larger items will be delivered by Carrier service and will normally arrive within 2 to 5 days. An expedited service offering next day delivery is available for the larger items but will carry a surcharge on your purchase price.
Any purchases of multiple items will attract the next day delivery at no extra cost
To avoid unnecessary delays in receiving your order, please use the comments box when placing your order to nominate somewhere that we can safely leave your order should there no one available at the property to receive it.
We operate a 14 day "No Quibbles" Return Policy. We believe that our products are of the highest quality and hope they will normally meet with all of your expectations for your purchase.
Should your purchase be faulty in any way on delivery or if it is not the correct item that you ordered, please retain all packaging and advise us immediately by using the "contact us" link on our home page including your order number and details of the product you wish to return and the reason for the return.
We will email you back with a Return Authorisation Number (RAN) that you must please highlight on your return package. Returns should be made using Royal Mail 2nd Class service to the address supplied. Please ask for and retain a proof of posting. Returned items must be complete and with all labels attached and in original packaging. You will be offered the option to choose either a replacement of the item or a refund for your purchase effectively cancelling your order with us.
On safe receipt of the returned goods we will credit you with the purchase price of the item(s) plus the cost of the return postage (Royal Mail 2nd class postage.) Any refund will be credited to the debit/credit card number used to make the original purchase.
Should you wish to return an item for any other reason, strictly within 14 days of the date of your order please contact us by using the "contact us" e-mail link on our home page including your order number and details of the product you wish to return and the reason for the return.
We will email you back with a Return Authorisation Number (RAN) that you must please highlight on your return package. Returns should be made using Royal Mail 2nd Class service to the address supplied. Please ask for and retain a proof of posting as we cannot be held responsible for any returns that fail to arrive. Returned items must be complete, undamaged and with all labels attached and in the original packaging.
On safe receipt of the returned goods we will credit you with the purchase price of the item(s) Your refund will be credited to the debit/credit card number used to make the original purchase.
Your privacy is very important to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Crafted Cotton complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
Allaboutgoingout.com is secure.
We realise how important it is to securely store any information that you provide us maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.allaboutgoingout.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
We do not store credit card details nor do we share customer details with any 3rd parties.
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud. We will never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from Crafted Cotton requesting this kind of information, please do not respond but do let us know by using the "contact us" link on the home page.
Operating both in the U.K. and in The U.S.A. our ethic is to offer our customers an extensive range of high quality, stylish products that they can buy with complete confidence combining this with high levels of customer service.
The products we offer are designed in the UK and manufactured by our trading partner Woven Magic in a modern factory located in New Delhi, India. They employ 30 people there with another 200 who are reliant on Woven Magic and working from their homes.Distribution is made in the UK from Birmingham.
Woven Magic was established in 1989 and drew inspiration from traditional techniques handed down through many generations in the villages of Northern India. The Company blends the best of these skills and techniques with the latest production technology to create superb products.
Woven Magic is an ethically responsible employer ensuring all staff receives regulatory wages, benefits and care. The Company also provides free hygiene and welfare support as well as free help with education for employees and their dependants. A particular cultural focus for them is to ensure equal employment and educational opportunities for girls and they also encourage their trading partners in this practice. Woven Magic is a strong advocate for sustainable energy and development and has invested in solar energy wherever possible. Woven Magic extends an open invitation for anyone who wishes to visit their factory.